DELIVERY

GENERAL INFORMATION

  • All our shipping services are fully tracked.
  • Once the order has been dispatched you will receive a shipment email to confirm that your order is on its way, this will include the tracking number.
  • Our delivery times are based on our experience with previous shipments, however, please note that the delivery times may vary from time to time depending on unforeseen circumstances, please do not hesitate to contact us though should there be a delay.
  • In order to check the delivery cost please proceed to checkout and enter your shipping address. 
  • All orders are usually fulfilled within 2/3 working days. During peak time and promotional sales periods, this may change and take up to 8 to 10 working days.


UK SHIPPING


Royal Mail Special Delivery Guaranteed® £7.99

Delivery guaranteed by 1pm next working day. Please note this service requires a signature upon delivery. 


Royal Mail Tracked £3.99 or FREE when spending over £50

 

INTERNATIONAL SHIPPING

Tracked / Tracked & Signed / Signed Airmail £9.99

  • This service is handled by Royal Mail in the UK and then delivered by your local postal service.
  • Please see below for a list of areas and estimated delivery times.
  • Please note a duty charge may apply in selected countries outside of Europe.
  • We are unable to refund duty charges applied by the local authorities.


Standard delivery times:

Europe - 7-15 working days

North America - 7-15 working days

Asia - 9-18 working days

Central America, South America, Africa and Oceania - 11-25 working days

 


TRACKING

All orders are sent fully tracked and insured. To check the status of your order please check your order history and select the most recent order. 

 

  • Tracking information will be available in the UK via the Royal Mail website (www.royalmail.com/trackdetails).
  • To track your order outside of the UK please check your local carrier via the tracking guide. Please note that information will only be available when your order has cleared customs.